Frequently Asked Questions

1. Where do you ship?

We currently ship within the United States. Available shipping options and rates are displayed at checkout.

2. How long does order processing take?

Orders are typically processed within 1–3 business days after payment confirmation.

3. Do you offer free shipping?

Yes! We offer free U.S. shipping on orders of $39 or more. Orders below $39 are subject to the shipping rate displayed at checkout.

4. How can I track my order?

Once your order ships, you will receive tracking information when available.

5. Can I return an item?

Please review our Return & Refund Policy for eligibility requirements and instructions.

6. How can I contact you?

For questions about products or orders, please contact us at [YOUR CUSTOMER SERVICE EMAIL].

7. How can I learn more about a jewelry piece?

Please review the product description for available details about materials, measurements, and features. Contact us before purchasing if you need additional information.